mantra88
1. Acceptance of Terms
By accessing, browsing, or using the mantra88 platform, you agree to be bound by these Terms & Conditions. These terms constitute a legally binding agreement between you (the user) and our platform.
We reserve the right to update these terms periodically. Your continued use of the site after any changes are posted constitutes your acceptance of the revised terms. We encourage users to review this page regularly.
2. Eligibility
To use our services, you must be at least 18 years of age or the minimum legal gambling age in your specific jurisdiction. By creating an account, you warrant that you have the legal capacity to enter into this agreement.
Access to our services is restricted to users located in Malaysia. We reserve the right to block access to users from restricted regions or those who fail to meet eligibility criteria.
3. Account Registration and Security
Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.
- KYC Verification: We require identity verification (Know Your Customer) before processing withdrawals to prevent fraud.
- Single Account Policy: Only one account is permitted per person, IP address, household, or device.
- Account Security: You are solely responsible for any activity occurring under your account. If you suspect your account has been compromised, contact our support team immediately.
4. Deposits and Withdrawals
Our platform supports various payment categories. All transactions are subject to security checks.
- Limits and Timing: Deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary based on the chosen payment method.
- Ownership: All funds must be deposited from and withdrawn to a payment method belonging to the registered account holder. Third-party payments are strictly prohibited.
- Verification: Payouts may be delayed until all required verification documents are submitted and approved.
5. Bonuses and Promotions
All promotional offers are subject to their own specific terms and conditions. You can find current offers on our Promotions Page.
- Wagering Requirements: Bonus funds usually carry playthrough requirements, meaning you must bet the bonus amount a certain number of times before it can be withdrawn as cash.
- Bonus Funds: Bonus balances are managed separately from cash balances.
- Betting Limits: Maximum bet limits may apply while a bonus is active. Exceeding these limits may result in the forfeiture of the bonus and associated winnings.
- Bonus Abuse: Any attempt to manipulate bonuses through hedge betting or multiple accounts will be treated as abuse.
6. Game Rules and Fair Play
We are committed to fair gaming. All game outcomes are generated by certified Random Number Generators (RNG) provided by our licensed game suppliers.
In the event of a technical glitch or connection loss during a round, the round may be voided and stakes refunded, depending on the game's internal logic. Any disputed rounds will be investigated based on server logs.
7. Prohibited Activities
The following activities are strictly prohibited and may lead to immediate account termination and forfeiture of funds:
- Fraud, collusion, or using automated bots/software.
- Arbitrage, hedge betting, or exploiting technical glitches.
- Money laundering or using payment methods belonging to others.
- Requesting chargebacks from payment providers for legitimate gaming losses.
8. Responsible Gambling
We encourage all users to gamble responsibly. Our platform provides various tools to help you manage your activity, including:
- Deposit limits and session reminders.
- Cool-off periods and self-exclusion.
Please note that once a self-exclusion period is set, it cannot be cancelled early. For more information, please visit our Responsible Gaming page.
9. Intellectual Property
All content, branding, logos, and software on this website are the property of mantra88 or its partners. Users are granted a limited license to access the site for personal use. You may not copy, modify, or redistribute any site content without written permission.
10. Availability and Liability
Our services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service and reserve the right to perform maintenance or updates.
Obvious errors—such as incorrect odds, balance displays, or payout calculations resulting from technical malfunctions—may be corrected by the platform.
11. Suspension and Termination
We reserve the right to suspend or close accounts for breaches of these terms, suspected fraud, or inactivity. During an investigation, funds may be temporarily frozen. Upon termination, any remaining legitimate balances will be handled according to our internal security policies.
12. Data Protection
Your privacy is important to us. We collect and process your data in accordance with our security standards. For a detailed explanation of how we handle your information, please refer to our Privacy Policy.
13. Complaints and Disputes
We strive to resolve all issues internally. If you have a complaint, please submit it through our official support channels with your account ID and evidence of the issue.
If a dispute cannot be resolved internally, it will be handled in accordance with the platform's standard dispute resolution procedures.
14. Changes to These Terms
These terms may be updated to reflect changes in service or regulatory requirements. The "Effective Date" at the top of this page indicates the most recent update. Please check this page regularly to stay informed.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact our support team through the live chat or contact channels available on the Support Page.